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Service Delivery Manager (m/f/d)

Würzburg
Full-time
Permanent employee

Your tasks and responsibilities

  • Collaboration in exciting national and international IT projects in the SAP environment 
  • Analysis of business and technical requirements and creation of solution concepts 
  • Configuration, implementation and testing of systems and process flows 
  • Planning of IT architectures 
  • Coordination of the implementation of solution concepts 
  • Independent and autonomous implementation of customized solution concepts 
  • Planning of implementation and management of budgets

Your profile

  • A degree in (business) information systems, (business) mathematics, (business) engineering, economics, or a degree in information technology or information technology management, as well as initial relevant professional experience 
  • Experience in the team management of an IT consulting team or comparable 
  • You have expertise in at least one of the following areas 
  • IT infrastructure, networks, virtualization, server operating systems and databases 
  • You ideally have experience in SAP S/4HANA, SAP ERP, OpenText 
  • Programming experience (e.g. in ABAP, Java, JavaScript) is an advantage 
  • Analytical and structured thinking skills, initiative and professional appearance 
  • Ability to work in a team, service mentality as well as quality-oriented way of working 
  • Low to medium willingness to travel 
  • Business fluent German and fluent written and spoken English (German C1)

Why us?

  • Team-oriented corporate culture, helpful colleagues and communication at eye level with a high level of knowledge exchange
  • Fast and transparent internal process on modern cloud environments
  • A dynamic working environment with flat hierarchies and room for innovative ideas 
  • Flexible working hours, part-time models and mobile working 
  • 30 + 1 days vacation
  • Central location and proximity to Würzburg main station (10 min. walk) 
  • Individual training incl. coach & targeted promotion
  • Continuous employee development through individual training programs 
  • Attractive remuneration with performance-related components 
  • Company pension plan with high employer contribution 
  • Technically top equipped and modern workplaces 
  • Multiple awards - Focus Business award "Top Employer for Medium-Sized Companies 
  • Interesting national and international projects with well-known companies and world market leaders
  • Exciting area of responsibility, which you can significantly advance
  • Support for renting bicycles 
  • Offers for the health of the employees through "GymPass"
  • Vital.corner (muesli and fruit bar) and free drinks (beverages, coffee, tea) in the offices
  • Company and team events

Contact

Career Team 
karriere@fink-its.de

About us

The companies of the FINK GROUP, headquartered in Würzburg, focus on the digitalization of business processes with and without SAP.  

Fink IT-Solutions GmbH & Co. KG, headquartered in Würzburg, is a globally active IT consulting firm specializing in SAP and OpenText solutions. Fink IT currently employs over 60 permanent staff, is a TOP Employer in the SME Sector 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026” and has been awarded the kununu “top company” and “open company” awards.   

Fink Digital Solutions GmbH, headquartered in Würzburg, is a globally active consulting firm focusing on digitalization in companies for SAP-related AI solutions, digital process management, digital marketing, sales, and customer service software, learning platforms, and personnel services.